IT Service Management to Go – GW IT at the ITSM Autumn Symposium

GW IT with a lecture at the symposium ‘IT Service and Business Management & Cloud Computing’

– On September 26, the 23rd Autumn Symposium on ‘IT Service and Business Service Management’ is going to take place in Vienna, Austria – this year complemented by the application area cloud computing. With the key aspect ‘Asset Management and Mobility’, the congress provides an outline of what the going mobile of more and more applications and services demands of today’s service management, and how this challenge can be met.
So, our contributor’s lecture on ‘IT Service Management for Smart Phones and Tablet Computers’ precisely hits the nail on the head: Axel von Dielingen is going to depict approaches for tackling the crucial points of mobile service management. From architectural design through development and implementation strategies for new apps to automated quality management and uninterrupted operations monitoring – by means of concrete case examples, he’ll illustrate how a modern IT service management “to go” can look like.